All-Ink.com Terms & Conditions

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Terms & Conditions

	Payment Options: Visa : Mastercard : American Express : Discover Card : Check : Checking Account Debit : Money Order : Cashiers Check : Patpal : Purchase Orders from Government or Educational Institutions : (checks returned unpaid will be charged a $25.00 fee. This fee and the unpaid check will be represented to your bank electronically without notice.) Shipping: FREE Shipping for all orders over $39.99. For order under $39.99 there is a flat $4.95 charge. We ship by US Priority Mail. This is a 2-3 day service. (UPS & Fed-Ex shipping coming soon) Orders placed by 7:00 p.m. Eastern Time Monday-Friday will ship the same day. We do offer shipping to Canada for a flat $7.50 shipping fee. We no longer ship other International orders. 110% Guarantee: We are so sure you will be happy with our service and the quality of our products we offer the only 110% Guarantee. If within 30 days after the date of purchase you are not completely satisfied you can return your purchase for a refund of 110% of the purchase price. (less shipping, products must be returned to us by the 30th day, products must be 70% full, valid only once) Returns: All products are backed by our 1 YEAR Guarantee. Each product is guaranteed to be free of defects for a period of one year from the date of purchase. If you have a product to return please follow the return procedure listed to expedite your request. You must first contact us by e-mailing returns@all-ink.com or calling our customer service center to obtain a valid Return Authorization Number. This number must be visible on the outside of the returned package. If you send a package without a valid or visible RMA number, the package will be refused. Please note the return / refund policy for the following types of products.

		New & Unused Product: You may return any unused and unopened products within 60 days from the date of purchase for an In-store credit or full (100%) refund. (less shipping) Open / Used Product: You may return open product(s) within 60 days from the date of purchase for an exchange or a refund, but the product must be at least 50% full. All open / used products must be returned before the exchange / refund can be processed. If you need replacement product right away we would encourage you to place an order for the needed product so we can ship it immediately and then refund you when your return arrives. Defective Product: You may return a defective product for a refund within 60 days from the date of purchase as described in the Open / Used Product paragraph. Any defective product may be returned after 60 days and up to twelve months from date of purchase for In-store credit or exchange. (sample of defective print / description must be sent with return, products must be 70% full, less shipping)


		Responsibility: All-Ink.com is not responsible for damage to the printhead or circuitry as a result of improper handling, storage, or misuse. When using (removing tape, installing, removing, using) please be sure to use caution as we do not warranty any part of your machine. Only the product itself. We do not warranty or cover ink spills from any product that damages clothing, carpet, furniture, sinks, or anything in your home so please use common sense and caution when removing product from packages, installing in machine, removing from machine, or refilling your own cartridges. All-Ink.com is not liable for lost or untraceable packages returned to us. Please return all products with delivery confirmation or your return tracking number. Please allow us 15 business days to receive and process your exchange / return. All credit requests are processed within 10 days from the time our Returns Department verifies the product meets the return criteria. All-Ink.com reserves the right to deny credits or replacements if the product(s) returned do not conform with our return policy. Customer is responsible for return shipping costs on any return sent to us with the exception of a mis-shipment. (mis-shipment defined as, All-Ink shipping the incorrect part number from our warehouse to you that does not match the part number on your order form)

	ACCEPTANCE OF ANY ORDER IS EXPRESSLY MADE CONDITIONAL UPON BUYER'S ASSENT TO THE TERMS SET FORTH HEREIN. ANY DIFFERENT OR ADDITIONAL TERMS COMMUNICATED IN A BUYER'S ORDER SHALL NOT BE BINDING ON ALL-INK.COM. BUYER ASSENTS THAT ALL FORMS OF ORDER COMMUNICATION (INTERNET, TELEPHONE, FACSIMILE, E-MAIL, OR PHYSICAL MAIL) WITH ALL-INK.COM ARE SOLELY GOVERNED BY THE LAWS OF THE STATE OF UTAH. THE WARRANTY AND REMEDY PROVIDED IN THE ELSEWHERE MENTIONED '110% GUARANTEE' POLICY ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES. ALL-INK.COM. DISCLAIMS ALL OTHER EXPRESS AND IMPLIED WARRANTIES AND INDEMNIFICATION FOR, OR WITH RESPECT TO, THE MERCHANDISE PURCHASED BY THE BUYER, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, AND NONINFRINGEMENT. IN NO EVENT SHALL ALL-INK.COM BE LIABLE FOR ANY LOSS, INCONVENIENCE, OR DAMAGE, INCLUDING DIRECT, SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, ARISING OUT OF, OR CONNECTED IN ANY WAY WITH, ANY ORDER OF ANY MERCHANDISE SOLD HEREUNDER, WHETHER RESULTING FROM BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY. SOME STATES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOUR SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE. IN NO EVENT SHALL ALL-INK.COM LIABILITY EXCEED THE PURCHASE PRICE OF THE MERCHANDISE PURCHASED. IN LIGHT OF EVOLVING INTERNATIONAL INTERNET E-COMMERCE ISSUES AND JURISDICTIONAL COMPLICATIONS, ALL PRODUCTS SHIPPED TO DESTINATIONS OUTSIDE THE U.S.A. ARE SOLD F.O.B. (FREE-ON-BOARD) SHIPPING POINT PROVO, UTAH,, U.S.A.); ARE SOLD "AS-IS;" AND ARE NOT COVERED UNDER ANY WARRANTY OR GUARANTEE OF ANY KIND. FOR THESE INTERNATIONAL SHIPMENTS, HOWEVER, WE WILL, SUBJECT TO OUR DISCRETION ALONE, ENDEAVOR TO PROVIDE ABSOLUTE BUYER SATISFACTION WITH REGARD TO ANY ISSUE THAT MAY ARISE OUT OF TRANSACTING WITH ALL-INK.COM. BUYER ASSENTS TO FULL RESPONSIBILITY FOR ANY EXCESS OR ADDITIONAL IMPORT DUTIES AND/OR CUSTOMS FEES SPECIFIC TO THE COUNTRY OF DESTINATION IN EXCESS OF THOSE EXPECTED OR ANTICIPATED AT THE TIME OF ORDER.